Donna Matthews — Counselling, Hypnotherapy & Supervision

Addiction Informed Counselling & Hypnotherapy for Alcohol, Trauma, ADHD & Compulsive Coping

I’m Donna Matthews an addiction informed counsellor, hypnotherapist, and clinical supervisor. I help people change deeply rooted coping patterns without shame, force, or willpower based approaches

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07958 498660

Meet Donna Louise Matthews, MBACP, ISPC

Founder, One Stop Change Solutions

I’ve been a qualified therapist for over 25 years, and throughout that time, I’ve always aimed to bring warmth, honesty, and professionalism to every session. People often tell me that my approachable, down-to-earth style helps them feel comfortable right from the start.

Over the years, I’ve managed two practices — 1-1 Counselling and now One Stop Change Solutions. My work has taken me across a wide range of settings, including rehab centres, women’s refuges, and family support services, giving me extensive experience with many emotional and psychological challenges.

Today, I offer a broader range of services, including coaching, hypnotherapy, mentoring, clinical supervision, EMDR, NLP and OCD Support, allowing me to support clients through a variety of approaches tailored to their needs.

I’m also happy to offer remote sessions via Zoom, WhatsApp, and phone because I believe support should be accessible no matter your schedule or location. If you are ready to take that first step, I would love to hear from you.

Solution Focused Brief (SFBT)

Cognitive Behavioural (CBT)

Positive
Psychology

Motivational Interviewing

Who I Work With

You may be in the right place if you are functioning on the outside but exhausted by coping; use alcohol or other behaviours to manage stress or overwhelm; understand your patterns but can’t shift them through insight alone; or are neurodivergent, particularly ADHD

Counselling Services Overview

I provide short-term and long-term counselling, coaching, hypnotherapy, mentoring, clinical supervision, EMDR NLP and OCD Services, depending on what feels right for you. Every person’s journey is unique, so I take the time to understand your needs and tailor the support to match where you are now and where you’d like to be.

Specialties include:

— Addiction recovery (alcohol, drug use, behavioural)
— Trauma, PTSD, and complex trauma
— Mental health challenges including depression and anxiety
— Couples counselling and relationship issues
— Family conflict, communication difficulties, and codependency
— Support for personal growth, mindset change, and behavioural transformation (including EMDR, NLP, and coaching approaches)
— OVD Services

Other areas of expertise:

— Emotional distress and regulation difficulties
— Support for survivors of sexual abuse and those dealing with sexual addiction
— Chronic pain, tension, and stress-related challenges
— Divorce, separation, and major life transitions
— Building coping skills, resilience, and motivation
— Spiritual or existential concerns
— Women’s emotional wellbeing and life-stage issues
— Dual diagnosis support and help navigating thoughts of self-harm (in appropriate, safe therapeutic settings)

Whether you’re navigating a personal crisis or seeking long-term
emotional clarity, Donna’s integrative approach ensures that therapy
is always aligned with your specific needs.

How I Can Help

I help people change deeply rooted coping patterns without shame,
force, or willpower-based approaches

Addiction Informed Counselling & Hypnotherapy

Support for alcohol use, trauma, ADHD and compulsive coping

Clinical Supervision

For counsellors and therapists working with addiction and trauma.

Why My Approach Works Differently

I integrate counselling and hypnotherapy so you don’t have to keep starting again or retelling your story. Counselling identifies patterns and meaning; hypnotherapy works at a deeper, non verbal level where habits are formed.

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Why I Recommend Meditation Alongside Counselling, Coaching, Mentoring & Hypnosis Regulation Before Exploration Meditation stabilizes the system so deep therapy works safely Building Grounded Presence Notice difficult thoughts and urges....

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Online Hypnotherapy: Gentle Change from the Comfort of Your Home

Online hypnotherapy, gentle change, remote hypnotherapy Online hypnotherapy offers a calm, effective way to address deep rooted patterns, habits, and emotional responses, all from the safety of your own space.....

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Online NLP Therapy in the UK with Donna | Trauma-Informed NLP Coaching

As mental health support continues to move online, more people across the UK are exploring online NLP therapy as a flexible and effective alternative to traditional counselling. Neuro-Linguistic Programming, commonly....

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Supervision & Coaching Services

In addition to therapy and counselling, I also offer a range of professional services for practitioners, including mentoring and clinical supervision, as well as personal development coaching. These sessions may also integrate approaches such as EMDR and NLP where appropriate. Everything is designed to be flexible, compassionate, and tailored to your goals.

What I offer:

– Clinical Supervision (SUP D qualified)
– EMDR Therapy (Diploma-qualified)
– Hypnosis Therapy (Diploma-qualified)
– Life & Wellbeing Coaching
– Recovery Coaching (Addiction & Mental Health)

Whether you’re a fellow practitioner looking for supervision or someone seeking personal growth, I’m here to support you with care and experience.

Sessions Formats & Fees

I work with individuals, couples, and families. Sessions are available through:

✔️ Zoom video
✔️ Phone or WhatsApp audio
✔️ In-person meetings

My fees are:

Individual Sessions: £70 Couple Sessions: £80 Concession Rates: Available on request

Payment

Payments are made weekly via bank transfer, 24 hours before your session. I accept private payments only. Concession rates are available on request.

Why Choose me

Qualifications & Credentials

I am a qualified therapist with a BSc (Hons) in Psychology from Bournemouth University. I am a member of the BACP and fully accredited by ISPC.
I am fully insured, DBS checked, and receive regular clinical supervision to ensure high standards in my practice.
Additional Training & Services:
– Qualified Clinical Supervisor (SUP D)
– Diploma in EMDR (Eye Movement Desensitization and Reprocessing)
– Diploma in Hypnosis– Life & Wellbeing Coaching
– Recovery Coaching
– OCD Services
(Addiction & Mental Health)
– NLP Training
– Mentoring
I welcome clients from all backgrounds and provide a safe, inclusive, and supportive therapeutic environment.

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Free 15-Minute Consultation

Reviews from Clients

Edith
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Worked with client

When I first contacted Donna, I was at a point where I felt completely overwhelmed. Anxiety had become part of my everyday life and I found myself constantly overthinking, struggling to sleep, and feeling emotionally exhausted. I had considered counselling before but always talked myself out of it because I wasn't sure it would help. From the first session, Donna created a space where I felt comfortable talking openly without fear of being judged. She listened carefully, asked thoughtful questions, and helped me understand why I was reacting to situations in the way that I was. What stood out to me most was that she never rushed the process. I always felt heard and respected. Over the months we worked together, I learned practical techniques to manage my anxiety, improve my confidence, and develop healthier ways of coping with stress. Friends and family started noticing positive changes in me before I even realised how much progress I had made. I now feel more in control of my emotions and better equipped to deal with life's challenges. Reaching out to Donna was one of the best decisions I've made

John Doe
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Small Business Owner

Running a business can be incredibly isolating and I reached a point where stress was affecting every area of my life. I was constantly worried about work, struggled to switch off in the evenings and found myself becoming increasingly irritable with the people closest to me. Donna helped me understand the connection between my stress, my thinking patterns and the expectations I was placing on myself. She provided a supportive environment while also helping me challenge beliefs that were no longer serving me. What I appreciated most was her ability to combine empathy with practical guidance. Every session gave me something useful to take away and apply in real life. The changes didn't happen overnight, but looking back now, I can clearly see how far I've come. I'm calmer, more self-aware and much better equipped to manage challenges when they arise.

Claire
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Staffordshire

I began working with Donna during one of the most difficult periods of my life. I was struggling emotionally after a relationship breakdown and felt completely lost. Friends and family were supportive, but I needed a space where I could speak openly without worrying about burdening anyone. From the beginning, Donna made me feel safe and understood. She never rushed me and allowed me to explore difficult emotions at my own pace. Through our sessions I gained a deeper understanding of myself, my relationships and the patterns that had contributed to many of my struggles. The progress I've made has been far greater than I expected when I first reached out. I feel stronger, more confident and more optimistic about the future. Most importantly, I no longer feel defined by the challenges that brought me into counselling in the first place

Daniel H
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Client worked with

I reached out to Donna after a particularly difficult period where stress and anxiety had started affecting my work, relationships, and confidence. I had never attended counselling before and wasn't entirely sure what to expect. From the very first session, Donna put me at ease. She has a calm and reassuring presence that made it easy to open up about things I had never discussed with anyone before. She helped me identify patterns in my thinking that were contributing to my anxiety and gave me practical tools to manage them. Several months later, I can honestly say that I feel like a different person. I'm more confident, more self-aware, and far better equipped to deal with challenges. Reaching out for support was one of the best decisions I've made

Louise B
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Healthcare Professional

Working in healthcare, I spend so much of my time supporting other people that I rarely stopped to consider my own emotional wellbeing. Eventually, years of stress and pressure caught up with me. Donna provided a safe space where I could be completely honest about how I was feeling. She listened without judgement and helped me understand why I had been struggling for so long. I never felt rushed, and I always left sessions feeling lighter and more hopeful. The changes have been significant. I feel more balanced, more resilient, and far kinder to myself than I was before. I would highly recommend Donna to anyone who feels overwhelmed and doesn't know where to turn

Andrew C.
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Cannock

When I started counselling, I felt stuck. I knew something needed to change, but I couldn't work out why I kept repeating the same unhealthy patterns in my life and relationships. Donna helped me explore issues that I had spent years avoiding. She challenged me when necessary but always in a supportive and constructive way. Through our work together, I developed a much better understanding of myself and the reasons behind many of my behaviours. I now feel more confident, more emotionally aware, and much more capable of dealing with difficult situations. The progress I've made has exceeded my expectations.

Gemma R
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Mum of Two

After becoming a parent, I completely lost sight of who I was outside of my responsibilities to everyone else. I felt overwhelmed, emotionally drained, and guilty for even admitting that I was struggling. Donna immediately made me feel understood. She helped me see that looking after my own mental health wasn't selfish—it was essential. Through our sessions, I learned how to manage anxiety, reduce self-criticism, and create healthier boundaries. My confidence has grown enormously and I feel far more present with my family. The difference in my overall wellbeing is remarkable.

Paul
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Recovery Client

Recovery can sometimes feel lonely, even when you're surrounded by supportive people. I reached out to Donna during a period where I felt uncertain and vulnerable, and I needed professional guidance to help me stay focused on my goals. Donna understood the challenges I was facing and provided support without judgement. She helped me strengthen my coping strategies, build resilience, and maintain perspective during difficult periods. The confidence and self-awareness I gained through our sessions continue to help me today. I am deeply grateful for the support I received.

Richard & Claire
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Couple's Feedback

We contacted Donna at a point where communication had broken down and we felt stuck in the same arguments over and over again. We cared about each other deeply but struggled to understand each other's perspectives. Donna created a calm and balanced environment where both of us felt heard. She helped us communicate more openly and identify patterns that were contributing to conflict. We learned practical skills that we continue to use in our relationship today. The experience helped us rebuild trust, improve communication, and strengthen our relationship. We are extremely grateful for Donna's support and guidance throughout the process

Reviews from Clients

Swipe to View More Reviews
I’m always happy to share more testimonials as they come in!

What to Expect in Your First Session

Taking the first step can feel daunting. Here is exactly what happens so you can feel safe and prepared before we even speak.

You reach out

Simply fill in the contact form or call. No pressure, no commitment. Just a conversation

We have a free 20 minute consultation

We talk about what you are going through and what you are hoping for. You can ask me anything. Together we decide if working together feels right

We begin at your pace

If you decide to go ahead, we book your first full session. Everything moves at a pace that feels comfortable and safe for you.

There is no obligation. Just a safe, confidential space to start the conversation

Book An Appointment

Get In Touch with Us

I’m here to support you on your journey to better. Whether you have questions, want to book a session, or just want to find out more about how counselling can help, please don’t hesitate to reach out

One Stop Counselling Services Bournemouth BH6

07958 498660

onestopcounsellingservices@gmail.com

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Which service are you interested in?
Counselling & Therapy Addiction Recovery Support Hypnotherapy NLP Therapy EMDR Therapy OCD Support Clinical Supervision Coaching & Mentoring Couples Counselling Not sure, I'd like to talk it through

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FAQ

Frequently Asked Questions

Addiction-Informed
Counselling & Hypnotherapy

Hypnotherapy works with subconscious and nervous-system patterns that drive addictive or compulsive behaviour. Rather than relying on willpower, it helps reduce the internal need for substances or behaviours used to cope.

Yes, when delivered in a trauma-informed and safety-first way. This approach avoids force, confrontation, or loss of control and is paced according to nervous-system capacity.

No. Progress does not require reliving or repeatedly retelling traumatic experiences. The focus is on present-day patterns and regulation, not re-exposure.

Because drinking is often a response to nervous-system stress rather than a lack of motivation. Willpower attempts to override the system instead of addressing why alcohol is needed.

It means understanding addiction and compulsive behaviours as coping strategies rather than moral failings, and working with the underlying reasons they exist.

Yes. Integrating counselling and hypnotherapy allows insight and understanding to be matched with deeper, non-verbal change, without starting again with different professionals.

Yes. Regulation-based approaches are often more effective and less shaming for people with ADHD than rigid or discipline-based models.

Many people seek support while functioning externally but feeling exhausted internally. Therapy can help before crisis develops.

This includes alcohol use, emotional eating, overworking, avoidance, and other behaviours used to manage emotional or nervous-system overload.

There is no fixed timeline. The pace is guided by safety, capacity, and what the nervous system can integrate.

Yes. Relapse is treated as information rather than failure, often highlighting what still needs support.

It is supervision that recognises the demands of addiction and trauma work, focusing on practitioner capacity, ethics, and sustainability.

Ready to take the first step toward positive change?

If you’re tired of coping and want change that fits how you’re wired, you’re welcome to get in touch

Compassionate counselling and therapy for individuals, couples, and families, online or in person. Led by Dr. Donna Louise Matthews, MBACP

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